Moocall App - User Guide
1. Creating an Account / Login
When you register your Moocall calving sensor, you will receive an email with your login details for the My Moocall dashboard. Use the same login details to access your app.
If you have forgotten your password you can request a new one.
If you are having issues logging in be aware that the username (your email address) is case sensitive so make sure it isn't auto-capitalising the first letter. Also be sure there are no spaces at the end.
If this still doesn't work, try the following. In your phone go to settings -> applications -> moocall and clear data and cache. Then click on 'force close'. Restart the app and everything should work for you.
If you don’t have a Moocall calving sensor, you can still use the app to access our community section, or our herd management features. Just tap “Signup” on the login screen and fill in the form with your details to create an account.
2. The Moocall Community
The first thing you’ll see is our community page. Here you can talk with other farmers, ask questions or answer questions from other farmers. Anyone can see and join in on a conversation. Tap on the funnel in the top right to filter posts by location or to see posts by people you have liked in the past.
Tapping the Menu icon in the top left will show you all the pages you can access in the app.
Tap on the silhouette on the top to set your nickname for the community section of the app and to add a photo of yourself if you want to. This will be how you show up to others in the app.
3. Herd Management
Tap “Manage your Herd” to access the herd management tool.
Here you can add in tag numbers or names of the animals in your herd, their due dates and even a photo of individual cows if you want. This will help you keep track of your herd in the busy calving season, keeping the data always accessible from your phone.
Swipe from right to left in the herd management tab, or tap on the word “Calvings” to add a calf. Here you can log the tag number of both the cow and bull (or the name of the bull), the number of calves in the case of multiple births, & log information around the difficulty of the calving, gender, postnatal status and weight of the calf for future reference. The data gathered here will be used to generate your 'calving difficulty' rating on your herd management page.
In time and with use, the Moocall app will give you a full calving history of your herd, always accessible on your phone or tablet.
4. Live chat support
The next selection in the menu is “Ask Moocall”. Here you can chat directly with one of our staff to ask all and any questions you may have about Moocall and our products.
5. MyMoocall device management
Under “MyMoocall” you can see the status of all your Moocall calving sensors, including batterly level and software version. Swipe from right to left or tap on “Phones” to see the phone numbers associated with your account. Here you can also add new numbers, delete old numbers and if you have multiple Moocall calving sensors, assign phone numbers to different sensors so you always have someone alerted when calving starts.
“Ask the community” will bring you back to our community page.
6. Moocall calving sensor settings
In “Settings” you can adjust your language (currently only English, additional languages to come in the future), the time zone you’re in as well as your email notification preferences and the ringtone that the Moocall app will use to alert you of a calving in progress.
Watch a quick walk through of the Moocall app
Things we are working on:
We are continually developing this app. Here is a list of features we are currently working on. If you have suggestions for features or feedback on existing usability please do let us know.
- sorting cows by due dates in herd management
- notification 1 week prior to cow due date
- including service charge info in device management
- including warranty info in device management
- including device status in device management (off a tail, device switched off)
- iOS social community
- minor design tweaks
- notifications for the social community side when someone comments on your post